Daily News 2004/01/08

The president of Rockwell FirstPoint Contact preaches in China

Today, Mr. Terry Murphy, the president of Rockwell FirstPoint Contact that invented the first automatic customers call center technology in whole world, comes China and carries on commercial affair. This is visiting China initially since Murphy served as the president of Rockwell FirstPoint Contact in June of 2000. It is reported, the main purpose of Murphy's journey is to visit the Chinese customer and understand further the call center market of China, and meet media , issue China's strategy for 2004.

Look forward to 2004, Rockwell will utilize its 30 years experience in call center industry, make the specialized contact center solution for the customer with all strength, set up long-term trusting relationship between the enterprise and customer finally, make the enterprise become the customer's preferential choice. In addition, in operation, Rockwell FirstPoint Contact will set up a new office in Shanghai, and develop the domestic cooperative partner further.

Polycom invents a huge amount of money again to purchase Voyant Technologies Inc

It is the global leading for audio conference, video conference, MCU and Web collaboration provider of solution, Polycom of U.S.A. (Polycom?, Inc.)(NASDAQ: PLCM) claimed to purchase Voyant Technologies, Inc. a few days ago. Voyant is a leading provider of audio conference and collaboration network solution, the general headquarters lie in Colorado, U.S.A.
Polycom will use about the cash of 110.07 million dollar to purchase all Voyant already issuing stocks and stock rights.

SinoVoice and NuSuara move forward voice international cooperation hand in hand

Turning one's head to 2003, SinoVoice passed by an unusual one year, scored excellent achievements on the voice industry, played an important role in the industrialization process of China's voice technology. At the beginning of 2004, SinoVoice and Asia well-known manufacturer of voice recognition technology NuSuara sign the cooperative agreement to form the strategic cooperative partner. This is another international strategic partner after SinoVoice cooperated with Scansoft. So far SinoVoice has already had one set to suitable for large, medium-sized, small TTS and ASR whole voice technology solution with international level and omni-directionally.

Netcomm Technologies Inc. uses a huge sum of money to make the advanced database platform of call center

Recently, Beijing Netcomm Technologies Inc. launched the plan that uses a huge sum of money to make the advanced database platform of call center formally. The place is set up at Kang De mansion in Shangdi Information Industry Base, Haidian district of Beijing.

As one of the leading professional service provider of call center, It is for many years, Netcomm Technologies has offered services of including the respects, such as system integration, professional training, consulting service, etc. for including Banks of China, Industrial and Commercial Bank of China, Hebei electric power, Hubei electric power, Futian automobile, Dongfeng automobile, Liaoning Mobile, Heilongjiang Mobile, etc.

The high-efficient, practical working style of Netcomm Technologies receives the customer's general favorable comment.