Daily News 2004/01/20

VCOfficeVoice II voice mail with phonetic dialing of communication of VoiceCodes Co. settled in Toyota First Automobile Factory of China

　　VoiceCodes Co. made the voice mail system with phonetic dialing for Toyota First Automobile Factory of China Company.

　　Toyota First Automobile Factory of China Company understands the enormous value of offering the good service to customer as a modernized enterprise profoundly. For this reason, it selects the voice dialing system VCOfficeVoice-IIs of VoiceCodes to offer the IVR and voice mail services to incoming call customers.

　　VCOfficeVoice-II helps enterprises to promote the corporate image and serves each customer high-efficiency. The cordial pronunciation serves to make each customer feel satisfied, keep each customer here most maximum, make great efforts to explore the potential customer, increase enterprise's income, reduce the cost of labor, raise the corporate image.

Cisco puts out new-type CDN solution

　　At "People Post and Telecommunications" newspaper news January 12, Cisco announced that it made progress in content distribution network (CDN) technology.

China Netcom and ZTE demonstrate the maturity commercial application of soft switch together

　　As the leading runner of soft switch technology, ZTE began the pre-research of soft switch technology in 1998; China Netcom is the first domestic service provider of adopting the soft switch technology and began to cooperate with ZTE in 2001 to build the commercial experiment network of soft switch. They hope to operate the broadband telephone service on it. Practice and time verify the correctness of CNC decision and the feasibilities of ZTE soft switch technology.

Tobacco monopoly bureau, Wuhan, establish customer's service center

　　Recently, Hubei Wuhan tobacco monopoly bureau established customer's service center. It offers 8008809988 free appeal and consulting telephones service to the cigarette retail and cigarette consumer in whole city. Meanwhile, provides the customer service manual to the more than 20,000 cigarette retail customers in the city.

RAD puts out the advanced solution to the Mongolian telecommunications market

　　The large-scale technological seminar has attracted numerous telecom services providers, manufacturers and government network provider

　　RAD announced that it showed many advanced telecom solutions with MCS electronic company in the large-scale technological seminar of telecom accessing system that held in the capital of Mongolia, Ulan Bator on January 15. MCS is an agent of RAD in Mongolia.

　　RAD did a presentation of "win market among competition" at seminar and introduced SHDLS solution and the other relevant products of RAD.

Callray implements the customer service center of China Minsheng Banking Corporation

　　China Minsheng Banking Corporation is in order to offer the unified, standard, omni-directional service to the customer in all parts of the country, unified to the management of each site of the whole country, has set up a customer service center of 95568.