Daily News 2004/02/03

The telecommunications industry of the Asian-Pacific area predicted in 2004

Gartner: After cutting down the cost for three years in succession, service provider did not hesitate to increase investment again in 2004, but the result is far from each other

The authoritative market surveys and consultant organization Gartner pointed out that the prospects of the telecommunications industry of the Asian-Pacific area are trended towards clear in 2004 because the service provider transferred the emphases from cost control to increase the investment. This is a result what economic environments take a favorable turn, financial performance of provider has improved and price competition is weak.

According to the market and economic environments, Gartner did a key predict for telecommunication industry of the Asian-Pacific area. It includes service provider, equipment and enterprise market telecommunication service. Predict points out the light spot of the Asian-Pacific area telecommunications industry and challenges that are faced clearly:

The investment of telecommunications industry in the Asian-Pacific area will increase initially of over the past five years in 2004

The telephone subscriber of the Asian-Pacific area will top 1 billion in 2004

China will become the biggest DSL market in the world in 2004
3G (W-CDMA) will not become the mainstream on the Asian-Pacific area market in 2004

A Chinese cellular telephone manufacturer will rank among 10 in the world strongly in 2004

The Newly-increased mobile user will exceed the traditional phone user, the rate will reach 2:1 by proportion in 2004

The enterprise of the Asian-Pacific area will accelerate adopting IP telephone in 2004

Concerto Software gets the best company title of customer contact center trade again

As a global Customer Interactive Management (CIM) solution provider, Concerto Software, Inc. (NASDAQ: CRTO) was praised "the best company of the year in customer contact industry" by Frost & Sullivan. Concerto is only solution provider that has gotten this praise for two years in succession in this field.

Have wireless network platform of next generation easily------
Avaya puts out wireless access point AP - 6 which supports 802.11g

Avaya, the global leading enterprise communication network and service provider (New York Stock Exchange: AV), announced that they put out a new product "wireless access point AP - 6" which supports 802.11g a few days ago.

This product is made on the same platform with AP-4/AP-5, it is one part of the poly mobile solution of Avaya, supports Avaya IP wireless phone. Easy to install it, easy to manage it, it is able to offer the heavy security for mobile user and end user.