Daily News 2004/04/05

Cisco puts out IP enterprise video application

　　March 23, Cisco put out a new video product for enterprise user, it utilizes the IP networks of Cisco to offer the making, distribute and using of video and video on demand. Cisco Business Video Solution is a service suit included product, service and guide. Cisco said, prices of Cisco Business Video Solution are different and different from what the network is designed according to networks in the long-range website.

TVoicesoft makes the virtual office system for All Seasons

　　Through abundant exchange and discussion, Voicesoft succeeds in signing Virtual Office project contract with All Seasons; according to the agreement, Voicesoft will make the virtual office system for All Seasons.　

Dell CIO discusses outsourcing and acknowledged that it is a mistake to build call centre in India

　　Dell was forced to close the call center in India last year. This center received the complain from customer about the quality problem constantly. Dell acknowledged receiving the lesson on this recently.
　　Dell CIO Randy Mott expressed during interview recently, this business that center bears will all move back to U.S.A. native country. This call center lay in India's Bangalore and was responsible for service for Dell's OptiPlex desktop brat and Latitude's laptop at that time.

MYIM issued the new edition formal to support QQ2003III

　　MYIM is an easy and simple to handle communication platform and has strong functions, it is compatible with MSN, QQ, ICQ, Yahoo Message and AOL Message, the five instant communication protocols. Can let customers to unite their different client software of instant message into a software interface, without need to install and run a lot of different instant communication procedures at the same time.