Daily News 2004/07/15

Greatwall Broadband initiates its two service platforms of call center and community service station

　　With the coming of summer consumption season, the competition of broadband market becomes severe. Yesterday, Greatwall Broadband announced, it will initiate the construction of its two serve platforms of call center and community service station to enhance its operation capability and improve its current service system, and in turn, comprehensively enhance its service quality.

COPC Registered Coordinator Training has held successfully in Beijing

　　On June 21-25, 2004, the COPC-2000? CSP RCT has been held successfully in Beijing Jinglun Hotel by COPC Asia Pacific Inc. and Sunny Tnformation Technology Service,Inc. Students of this training are mainly middle or top CS supervisors from telecommunication, IT and finance industries.

VoiceCodes VCLog has been applied in SYK call center system.

　　US SKYE Co., Ltd. (Narsdaq: SYKE) is a global leading outsourcing provider of CRM service. It used to be praised as "Rolls-Royce of technology support outsourcing field" by Investment Lead. Recently, Voice Codes multimedia record system VCLog system has been applied in the SKYE call center system.

McAfee cooperates with China Railway Information to build China Technology Support Service center

　　The global leading inbreak protection solution provider McAfee company announces it will cooperate with China Railway Information Engineering Technology Service Company to establish the first technology support service center of China. According to the agreement, China Railway Information will use its call center to provide technology support service to all Chinese customers of McAfee products.

"2004 Push To Talk（PTT） China Conference " will hold in Beijing

　　Entering into 2004, all global operators are busily preparing, testing and opening Push To Talk（PTT） business. According to incomprehensive statistics, there are more than 50 mobile operators planning to launch PTT business service in 2004 or 2005. In Chian, PTT is continuously popularizing. From mid 2003, Chinese mobile operators started to test PTT service.

　　In order to solve the relevant problems and promote the commercial use of PTT business in China, China Billing Net plans to hold "2004 China Push To Talk Conference" at Beijing Great Wall Sheraton Hotel on September 16, 2004.For details, please log onto: http://www.billingchina.com/push/.