Daily News 2004/10/22

Zinglabs cooperating with Shanghai SmartPay Jieyin

  On October 2004, Zinglabs Technologies (Beijing), the national leader of CTI technologies who is famous for the ZingSwitch? technology, established cooperation relationship with Shanghai SmartPay Jieyin Co., Ltd. It will build up a call-center system for the new type of charging system.

HP Cisco and Altitude provide integrated call center for Middle East Bank

  The three technological leaders will combine the best technologies to provide the first contact center and the first CRM products in the history.

  HP, Cisco and Altitude Software, as providers of financial services in the middle east market, will cooperate to construct an integrated call center, based on advanced technical solutions to meet the requirements for a high-end/middle-end contact center.
The integrated call center is a solution with the functions of voice services, IVR, emails, network collaboration and communication module. The whole product is made up of the consulting and integration services of HP and IP call center solutions with CIM (Altitude Software) of Cisco.

IPWireless and other companies cooperating to develop wireless VoIP mobile phone

  SAN JOSE, Calif.-Atmel Corp. and IPWireless announced recently that they have cooperated with an OEM manufacturer to develop UMTS TDD mobile, which can provide VoIP services and has the functions of broadband access. It uses AT76C902 VoIP of Atmel as the major processor. The TDD module of IPWireless can perform the function of UMTS TDD modem. It is anticipated that the model of the mobile phone will be put on market at the end of the year and be put on market in the mid of 2005.