Daily News 2004/12/10

Isigma Technology winning bid for the videoconference system of Yingtan post office

　　Recently, Isigma Technology won the bid for the construction of videoconference system of Yitan Post Office of Jiangxi province with its videoconference products named "Wangxin-Yisheng" It is a sign that Isigma Technology (600797) is entering Jiangxi market, especially the postal service market.

　　Wangxin-Yisheng broadband multi-media conference products can help build up an interlinked broadband-based multi-media videoconference system between the post offices of Yingtan, Guixi, Yujiang and other counties and thus provide a solution for the remote videoconference and cooperation between difference offices. With the products, the management of the city can hold videoconference at any time to solve problems without moving from one place to another. Besides, Wangxin-Yisheng broadband-based multi-media conference products can be connected with other daily-used office equipment, software and OA system to share the resources and information.

headcall800 products to be used in call center system

　　According to Headcall, to meet the increasing demand for cal center services, Headcall will provide a special version of call center system, which can be complemented with the traditional "800" call center.
headcall800 global call center and Headcall IP telephone are the same series of products, which can be linked with each other. It is designed to solve the problems of communications and consultations between enterprises and the customers. So long as the enterprise has a website, we can design a unique global contact center through which the customer or distributors (domestic or foreign ones), interested in any product when browsing the web pages, can make a long-distance communication with the sales/technical/customer service personnel of the enterprise by clicking the corresponding icon on the website without paying any fees for the call.

Singapore Zinglabs finishing three projects for Sinopec in south China

　　The year 2004 is a special year for both CHINA PETROLEUM & CHEMICAL CORPORATION and Zinglabs Technology (Beijing). It is in just this very year the access platform of the nationwide customer service system of as constructed by Zinglabs was put into operation. Up until now, the system is the largest VoIP-distributed call center platform in China.

　　Recently, the customer service team of Zinglabs finished three products successfully in south China----the access platforms of the customer service system of Sinopec in Guangzhou, Jiangmen and Foshan have been put into operation and was highly favored by Sinopec. After that, Zinglabs will go on to build such platforms in over 10 other cities in Guangdong province, helping Sinopec set up a customer service network that covers the whole Guangdong province.