Daily News 2005/03/01

CSL will move the customer service center to Guangdong to reduce the cost

Hong Kong CSL limited (CSL) is planning to move its customer service center to Guangdong province to reduce the cost.

Ever since being put on market in Dec. of last year, CSL's 3G service has absorbed more than 2000 subscribers, accounting for a small part of the total number (1.3 million). The biggest stockholder of the company is Telstra, a giant in the field of fixed network in the southern hemisphere.

Business income of AltiGen in the first financial quarter of 2005 was 18% more than that of the same period of the last year

On Jan. 26 of 2005, AltiGen Communications (Nasdaq: ATGN), the world leading CTI telecom platform provider, publicized its financial statement in the first quarter of 2005 ended on Dec. 31 of 2004. The statement shows that AltiGen has kept a stable growth in IP telecom applications. The total business income on the global market in this very financial quarter was 18% more than that of the same period of the last year, and 7% more than that of the last quarter, with the earnings per share reaching 2 cents

Research: the income on the global NGN market will reach 4.8 billion USD in 2007

According to the research report made by Infonetics, the size of the NGN market will increase from 1.3 billion USD in 2003 to 4.8 billion USD in 2007.

Kevin Mitchell, director of Infonetics, points out that they have tracked the income on the 4th kind and the 5th kind of soft switch application market, and found that by the year 2006, the 5th kind of switch applications will become the mainstream on the market. The research report is based on the track on the NGN products, such as media gateway, media server, conversation controller, soft switch and voice server. The tracking covers North America, Asia-Pacific, EMEA and the global market.

Dongjin winning the bid for the construction of IVR system in Qinghai

In the construction of the large-sized IVR platform in Qinghai province, Dongjin was chosen as the provider of major components. Up until now, it has provided hardware equipment for the first stage of construction.
IVR (Interactive Voice Response) is a value-added voice service increasingly favored by the users. With the efforts of both the operators and the SPs, IVR has been developing very fast since 2004, with the size of market doubled and redoubled, bringing more and more benefits for the operators and the SPs.