Daily News 2005/06/17

CALL-CENTER system of Jiansu Branch of China Construction Bank put into operation

Recently, The CALL-CENTER system of Jiansu Branch of China Construction Bank was put into operation.

This call center system fully embodies the "Customer-oriented" concept. Besides the original functions, it will provide new functions, such as financial management card, cross-district payment and so on. It will develop step by step to provide cross-province random service, and make research on scientific management of large-scale and intensive customer service center. This system, after put into operation, will play an important role in releasing pressure, maintaining customer relationships and developing market promotion.

OKI providing training service for Ctstage call centers in East China

On June 18, OKI Software Technology (Jiangsu) will carry out free-of-charge training for its cooperation partners in East China at Changzhou Training Center.

It hopes to gain more market share for OKI Ctstage call center products by providing continuous training.

Dongjin's value added voice service platform exhibited

The 9th China International Software Exhibition was held at China International Exhibition Center during June 14-16 of 2005. It includes exhibitions, forum and business negotiation. At the exhibition, value-added voice service attracted much attention of the people. At the exhibition booth of Dongjin, leader in this field, many people are asking questions about this service. This shows that valued added voice service has not only penetrated into the telecom industry, but also to the whole information industry.