Daily News 2005/08/03

Zinglabs cooperating with MITGROUP to create famous brand

Recently, Zinglabs signed a contract with Yantai Benteng Automobile Testing & Maintenance Equipment Co., Ltd., which is subordinate to MITGROUP, for the purchase of call center equipment. From now on Zinglabs has a more powerful and more influential partner in the automobile industry.

Xiamen New-tech constructing call center for Xiamen Broadcasting & TV Bureau

Recently, Xiamen New-tech Software Corporation, which is very experienced in the field of call center and CRM, announced that it has won the bid for the construction of call center for Xiamen Broadcasting & TV Bureau. The center, after being completed, will provide multi-media access service (telephone, fax, e-mail, SM, voice message, etc.) It will provide the citizens of Xiamen with a more efficient and reliable service platform by integrating the existing resources and access channels to improve the capability of calls handling and system management, and reduce the operation cost.

AltiGen building customer service center for 17Game

As a famous games operators and developer in China, 17GAME needs more and more a professional customer service system to meet the increasing demand on the market for high-quality service. In order to improve the service quality and working efficiency and help the game players solve the problems and provide VIP game players with a more convenient service channel, 17GAME decided to use AltiGen's IP distributive call center technique to build a powerful network game customer service center to maintain the competitive edge and beat the competitors.