Daily News 2005/10/18

RightNow's CRM service used for over one billion times all over the world

RightNow, the world leading CRM solution provider, announced recently that the on-demand CRM solution has been used for over one billion times all over the world. This reflects the rapid development and great success of RightNow that is based on the effective service it provided.

263 finishing the integration of ET

After a day of testing, 263 (CapitalOnline) finished the integration of ET, which it acquired recently, with the functions of Internet-based communications, such as e-mail, SM and IM. From then on the company joined into the fierce competition in the market of Internet-based communications.

OKI begun to sell "CTstage? 4i video call center"

On Oct. 12 of 2005, OKI reported the successfully commercialized CTstage? 4i video call center and started the sales of it on that very day. The products will leave the factory in Dec. This is the first time video call center emerging in Japan.

This product will be exhibited at the "Contact Center/CRM demo & Conference" which is held at Sunshine City of Tokyo on Nov. 17 to18. More over, a seminar titled "CTstage 4i CTI&IP solutions seminar 2005" will be held at the same time at which the latest information on video call center will be available.