Daily News 2005/11/30

Beijing R&D center of France Telecom giving demonstration on the transnational business

Why transnational operators?

France Telecom R&D organized a deomonstration on the transnational business on Nov. 14, which gave us a good answer to the above question.
This demonstration is about the customers of Equant, branch of France Telecom all over the world (9 in North America, 14 in Europe, and 7 in the Asia-pacific Region). Cities involved in this demonstration all have R&D centers of France Telecom. They are Beijing, Geneva, New York, Hong Kong, Tokyo and Stockholm.

Focuses of the demonstration are IP-based video telephone service, enterprise-oriented broadband service, "BusinessEverywhere" and real-time transnational videoconference service. Among these services, BusinessEverywhere can enable the enterprise customers to realize seamless switch between 3G, WiFi and ADSL. It is quite popular in France, Britain and European countries.

Ai-Logix setting up lab in Shanghai

In order to provide better service to the users who develop recording system with Ai-Logix recording card in China, Ai-Logix plans to set up a lab in Shanghai for the users.

At present, Ai-Logix has purchased Cisco IP Phone, Avaya IP Phone for the test of VoIP voice recording. Besides, it plans to purchase switches of other brands for the lab.

Ai-Logix will do its best to enhance the development of voice recording market of China.

Lenovo customer contact center help 263 Network improve working efficiency

As the largest professional E-mail service provider, 263 Network (www.263.net) owns the core techniques of super-large mail system, and has over 4,000,000 individual users of chargeable mail service, and 2,400,000 enterprise users of chargeable mail service, and over 17 million users of IM multi-media IM service.

The company chose Lenovo customer service center, which has 8 years of experience in call center management and relevant personnel training, to provide training to the manaerial personnel, to reduce the operation cost and improve the working efficiency.