Daily News 2006/01/12

PMC providing design scheme of VOIP telephone

PMC-Sierra launched a design scheme of VoIP telephone that has a similar quality to PSTN. With PMC-Sierra's MSP2020 safety VoIP processor and relevant voice processing software, it enables OEM manufacturers to meet the demand of both household users and enterprise users for high-quality and reliable VoIP telephone set.

Jinan Airport opening"96888"hotline

From today, the travelers in Shandong province can get the information on the scheduled flight by dialing "96888"---the integrated customer service hotline of Jinan International Airport.

It is said that Jinan Airport invested 2,600,000 RMB yuan to construct this "96888"hotline. Through it the citizens can learn information on the scheduled flight, get access to the telephone numbers they need, and give complaints or suggestions. It serves the whole province (only local telephone fee charged).

EPRO providing consulting and training service to Shandong Branch of China Unicom

PacificNet (Nasdaq: PACT), China's leading provider of CRM, call center, DRTV, IVR and VAS services, announced today that its branch EPRO will provide CRM consulting service and call center training service to the customer service center of Shandong Branch of China Unicom (NYSE: CHU).
As a cooperation partner, EPRO will help the customer service center of Shandong Branch of China Unicom improve the service quality of "10010" hotline and telephone-based sales to gain more profits.