Daily News 2006/02/07

Jiangxi Mobile's centralized call center put into operation

Recently, Jiangxi Mobile has successfully finished the first connection in the centralization of customer service centers. The positions of 1860, 1861 and 12580 (in Yingtan) were all brought into the machine room in Nanchang headquarter of the customer service system.
The centralization started in June last year. It is planed to bring the positions of "1860", "12580" in11 cities of the province to Nanchang headquarter to build a large and centralized customer service center by the end of March this year.

Switchvox IP-PBX to enter China's VoIP market

In less than 10 months, over 300 distributors signed contracts for the distribution of Switchvox VoIP, that made quite a noise in America and Europe in 2005. With 1000 sets of IP-PBX systems sold, it becomes American's new favorite in the VoIP market. Digium, the hardware provider, also caused much attention in America in the year, listed as one of the hottest 20 emerging enterprises. After a thorough and fully preparation, Switchvox will march towards China in 2006.

Zinglabs Technologies won the bid for IBMThink's call center

Zinglabs Technologies announced recently that the high-end product ZingSwitch? CVNET has been adopted by IBMThink call center. IBMThink is a world famous brand. The word "Think" has been on IBM desktop computer and laptop computer for over 10 years. IBMThink has always been the major product in the market, accounting for a significant market share.
After a strict selection, Zinglabs Technologies won the bid for the construction of the call center, due to the reliability of ZingSwitch? CVNET.
Cooperating with IBMThink shows the trust and recognition of the experts in Zinglabs, characterized by high performance-cost ratio, high reliability and stability.
The project includes 100 positions (single point) and all the voice channels.