Daily News 2006/04/27

Yunnan Lianzhong Brand Office cooperating with China Telecom to open brand-related consulting service hotline

With the advent of 2006 Intellectual Property Rights Protection Week, Yunnan Lianzhong Brand Office cooperated with China Telecom to open a free-of-charge brand-related consulting service hotline "800-889-8283".
Up until now, the customers in Yunnan province can handle matters (brand registration, transfer, alternation, etc.) through this hotline, and get information they need for free. Besides, those who have gone through the brand registration procedures can know about the progress.

Coca Cola Call center settled down in Guangzhou

Guangdong Customer Service Center of Coca Cola, the largest call center of Coca Cola in Asia was put into operation on April 19. Coca Cola is the sixth world famous company who cooperated with Guangdong Telecom to set the major call center in Guangzhou. Before this, Wyeth, Sixcontinents, AVON, AIA, P&G have all established call centers in Guangzhou.
At present, Guangzhou Telecom call center is the largest and most advanced call center platform in China, with over 1200 positions, providing hotline services, telephone-based sales and consulting services (customized call center solutions to the enterprises, such as consulting services, products promotion, market research and telephone-base sales). The service ranges from low-end applications such as out-calling to high-end applications with CRM, and from communications-based "customer contact center" to ERP-based "Interactive Sales Center". The high quality professional services have attracted more and more world famous enterprises to set their customer service center in Guangzhou.

Road-guiding hotline "28811111" available in Hangzhou

The May1-7 holidays is coming. People who like driving by themselves for the holiday tour have always been troubled by finding out the right route. Now, with the guiding hotline "28811111", they can find out the best route in a few minutes.