About CTIFORUM

　　CTI Forum (www.ctiforum.com) was founded in China in Mar, 2000 and is the exclusive organization in call center & CRM industry till now. We are a neutral third-party media company and is not owned or subsidized by any industry supplier.

　　Our core business is the web site - CTI Forum, and the other business include consulting, training, exhibition, publishing and benchmarking etc. All of them is concerning CTI, Call Center & CRM. We have a professional web site that providing a independent platform for both vendors and users. We have a successful running in the past three years and brought our readers the latest, most valuable information across all industries. The content of CTI Forum includes industry's news, article, trend, vendors, application, technology etc. You can find anything case happening in China's call center & CRM on our web site.

　　As a leading professional web site for customer contact in China, we plan to hold more campaigns around the industry every year and also have a mind to publish magazine about customer contact in the future.