The Market Researching Report of Chinese Enterprise’s Voice Communication and Call Center will be released in April, 2007.

2007/02

Recently, a researching team of Chinese Enterprise’s Voice Communication and Call Center composed of experts from CTI Forum (www.ctiforum.com) and Frost & Sullivan finished their in-depth interviews on tens of representative facility suppliers of enterprise’s voice communication and call center facilities, system integrator and service supplier and strategic visits of their representative customers, even the Telecom’s operator in Southern and Eastern China, which marked the ending of the 1st-phase’s researching work.

According to the researching team’s plan, the second phase’s research will be made in Northern China, mainly in Beijing and they will do more in-depth research on the related manufacturer of enterprise’s voice communication and call center facilities, and the final customers. Then, on the basis of further analysis of these data, the The Market Researching Report of Chinese Enterprise’s Voice Communication and Call Center will be firstly released in April, 2007 and formally publicized in CCEC 2007 held in Shanghai Guangda Exhibition Center International Hotel.