| SCSA: The Complete Reference To Using Signal Computing System
Architecture in Computer Telephony
by Edwin Margulies 450 pages,
2nd Edition, February 1996
$34.95 Code P90063
ISBN 0-936648-77-5
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SCSA is a standard adopted by over 250+ companies, incl.
IBM, NEC, Northern Telecom, TI, Panasonic, Dialogic and Tandem. Written
by one of the architects of the standard, this guide is crammed with details
of the fastest growing standard in PC-based call processing. Packed with
over 100 drawings, graphs, and tables, this easy-to-read book is a great
primer for professionals in computer telephony. It shows how to build
SCSA apps, incl. IVR, fax- on-demand, Audiotex, predictive dialers, CTI
links to PBXs and ACDs, wireless, cellular and paging, international callback
devices, help desks, telephony servers, multi-PC IVR solutions and other
customized telecom solutions.
Signal Computing System Architecture describes a means to
"stratify" application development and implementation for shared resource
telephony platforms. The front part of the book reveals how the technology
can be applied in horizontal ways. The back part of the book goes into
great detail on SCSA specifications and products.
You'll learn about the SCbus and how you can turn PC and
VME-based platforms into large, client-server switching platforms for
enhanced services. The SCSA hardware model allows you to add modular,
standard components that provide voice, fax, line interface, ASR, TTS
and switching technology under your own application control. SCSA compliant
platforms are the backbone of some of the most impressive enhanced services
platforms in use by companies like AT&T, MCI and Sprint, for example.
This book shows you the nuts and bolts behind one of the biggest revolutions
in computer telephony.
