2009中国最佳呼叫中心入围、获奖企业：易方客户服务中心

2009/10/15

上海荀声软件科技有限公司
易方客户服务中心

　　 易方客服中心专业提供外包呼叫中心服务和解决方案，是上海最大的外包呼叫中心服务供应商之一。易方作为提供客户关系管理的专家，主要从事于外包呼叫中心及电话销售服务，公司业务立足上海，面向全国及全球市场。公司拥有一支成熟实干的管理运营团队，在客户管理管理、市场营销和呼叫中心项目运营方面拥有十年以上从业经验，曾成功服务于诸多世界五百强企业。

　　 2005年以来，易方已逐步从出事的400个席位扩展至今日1400个席位的超大型呼叫中心平台，并已为上百家国际国内的知名企业提供了互动呼叫中心服务、成功运营超过三百多个项目。
近年来，易方依托自身的客户资源和管理优势，在服务外包领域不断创新，不仅用心经营服务外包呼叫中心平台，同时扩大服务外包的业务内涵，拓展全新的服务外包领域，已成为以一方为品牌，涵盖多个服务外包园区的综合性服务外公供应商。

Tangram is one of the biggest call center service provides in shanghai, specialized in call center outsourcing services and solutions. As an expert that provides customer relationship management, Tangram primarily engaged in the call center outsourcing and Tel sales services, our business basiness based in shanghai and also facing the national and global markets. We have a mature management team, most of them have more than 10 years experience and also served in fortune Global 500 companies.

From 2005, Tangram has gradually expands from 400 agents to 1400 agents and become the biggest call center service company in shanghai. Over the years our company has served hundreds of well-know national and international companies and successfully operated for more than 300 projects.

In recent years, we offer more customer value added program through innovative products and services, and experienced management expertise. Tangram is not only providing call center outsourcing services but also comprehensive Business Process of Outsourcing solutions.

2009中国（亚太）最佳呼叫中心官方网站:http://www.ctiforum.com/users/awards/2009/award2009.htm
主办单位:中国电子商会呼叫中心与客户关系管理专业委员会（CNCCA）
协办单位:中国·北京呼叫中心产业基地
　　　　　密之云（北京）呼叫产业基地有限公司
承办单位:CTI论坛（www.ctiforum.com）
支持单位:亚太客服与呼叫中心联盟（APCCAL）