2000年5月18日 CCNS新闻

CTI论坛编译


Firstlogic和Siebel集成数据质量工具

Firstlogic宣布他已经将i.d.Centric数据质量工具集成到Siebel电子商务应用系统中,可用于对操作数据的在线/实时和批量处理。Siebel系统公司是世界领先的电子商务应用提供商。该集成允许Siebel客户获得完整的操作数据,数据来源包括手工输入和自动/程序化成批获取数据。

Firstlogic & Siebel Integrate Data Quality Tools

Firstlogic announced it has integrated its i.d.Centric data quality tools into Siebel eBusiness Applications for online/real-time and batch processing of operational data. Siebel Systems is the world's leading provider of eBusiness applications. The integration allows Siebel customers to maintain the integrity of operational data both during manual data entry and automatically and programmatically through batch processing.


Magic软件公司购买两家以色列CRM公司

Magic软件公司宣布完成两项关键并购。Magic购买了Sintec呼叫中心有限公司的大多数股权,一家位于以色列的开发呼叫中心管理软件的Magic解决方案合作伙伴。Magic计划开展市场工作,销售基于Magic解决方案的产品,这些产品已经广泛的应用在以色列和世界各地,产品的品牌是“Magic eContact”。Magic还购买了ITM,另一家Magic解决方案合作伙伴,专长开发和实施电子商务项目。

Magic Software Buys Two Israeli CRM Cos

Magic Software announced completion of two key acquisitions. Magic purchased a majority interest in Sintec Call Centers Ltd., a Magic Solutions Partner that is the developer of call center management software in Israel. Magic plans to market and sell the Magic-based solution梬hich already has been implemented extensively in Israel梬orldwide under the brand name, "Magic eContact." Magic also has acquired ITM, another Magic Solutions Partner with expertise in the development and implementation of e-commerce projects.


IMA, 西门子对Procenter的转售交易

IMA说,西门子ProCenter已经加入了IMA LeverEDGE联合营销计划。通过这一关系,西门子ProCenter将扩展他们目前提供的解决方案,并且转售IMA的CRM和eCRM套件给全球企业。

IMA, Siemens In Procenter Reseller Deal

IMA says that Siemens ProCenter has joined the IMA LeverEDGE Alliance Marketing Program. Through the relationship Siemens ProCenter will extend their current solution offerings and resell IMA's suite of CRM and eCRM products to global enterprises.


EGain获得印度软件开发商

EGain通信公司达成一项协议,从而获得Nitman Software Pvt. Ltd.,一家位于Pune,印度的有前途的因特网和电子商务软件开发商。Nitman将成为eGain India新的软件研究和开发中心的一部分,同时具有销售和服务能力。

EGain Acquires Indian Software Developer

EGain Communications entered into an agreement to acquire Nitman Software Pvt. Ltd., a rising developer of Internet and eBusiness software based in Pune, India. Nitman will become part of eGain India梐 new software research and development center complemented with sales and service capability.


InfoSpace应用Onyx前台办公软件

Onyx软件公司已经完成了在InfoSpace的企业范围内应用Onyx前台办公软件2000。InfoSpace是一家为无线运营商,批发商和网站提供商务,信息和通信基础结构服务的公司。Onyx前台办公软件应用在3个方面:项目管理,销售和客户服务。该方案的目标是强化企业范围内的信息,使信息统一存入中心数据库,顺畅信息处理流程,统一销售合同管理。

InfoSpace Goes Live with Onyx Front Office

Onyx Software has completed an enterprise-wide implementation of Onyx Front Office 2000 at InfoSpace, a provider of commerce, information and communication infrastructure services for wireless carriers, merchants and Web sites. Onyx Front Office has been implemented in three departments: project management, sales, and customer service. The goals of the project were to consolidate information from across the enterprise into a centralized database, to streamline processes, and to coordinate sales contract management.

2000年5月17日新闻