CTI论坛: 维音数码（上海）有限公司

招聘—28

维音数码（上海）有限公司

发布日期：2001年08月27日
有效期: 30天

公司简介：

　　Vision-x is a US-based contact center, CRM and software D&D company. Over the years it has become a world leader in inbound and outbound ethnic telemarketing and customer management. It has also grown to include mainstream full-service marketing, database management, survey, call center planning and management as well as high-tech customer relationship application system and management. In the coming years, VXI will focus on expanding its operations within the U.S. and on integrating its American know-how in China with its extensive contacts, cultural awareness and presence.

　　In Shanghai, VXI is building up its state-of-the-art call center facility. Here, we offer customer interaction services in telephony and web-based platforms both in Chinese and English to Chinese government agencies and China-based businesses. In addition, we cater to American businesses eager to enter both China itself and the worldwide Chinese market. We are a world-class Application Service Provider with a plan to design, sell, manage and consult on CRM systems and applications for Chinese and international companies in China. Thirdly, we have expanded our software development group to position it as one of the leading providers of software to the world.

　　We are looking for a dedicated staff of call center executives and agents, marketing & business development specialists and IT experts to join us in our Shanghai office:

　　美国 Vision-x 公司（VXI）是一家致力于客户关系管理以及CRM软件开发的企业，多年来已发展成为针对美国少数族裔市场的最大的电话行销和客户服务中心之一，其业务逐步延伸至主流商业社会，提供包括市场行销，数据库管理，呼叫中心筹划和管理等综合服务。VXI在美国设有三家分公司，员工愈一千人。

　　VXI将运用多年的呼叫中心管理经验，积极拓展中国市场。VXI于今年年初成立了中国分公司-维音数码（上海）有限公司。维音数码公司将致力于建设一流的呼叫中心，为中国政府和企业提供基于话音和网络平台的客户关系管理服务，同时还将为希望进入中国和全球华人市场的外商提供服务。此外，公司正在逐步扩大软件开发队伍，目标是成为世界一流的软件外包服务供应商。

　　经人事部全国人才流动中心批准，维音数码公司诚聘以下员工加盟。维音将提供给员工专业的培训机会，良好的工作环境以及尽显个人才能的广阔天地。

欢迎登陆VXI网站: www.vxiusa.com

请将简历寄至以上地址，注明申请职位。
E-mail: vxihr@vxichina.com
地址：上海浦东福山路455号维音数码（上海）有限公司人事部 200122
电话：021-68417811
传真: 021-68417822

Call Center:

1. Call center vice president/director (1)

Responsibilities:

In charge of daily operation and management of a call center with over 400 seats in Shanghai
Responsible for the development and implementation of multiple inbound and outbound projects
Coordinate effectively between Shanghai and US office

Requirements:

Bachelor's degree or above
Minimum 10 years management experience in multinational companies, previous call center experience preferred
Strong leadership skills
Proficient in both written and spoken English

2. Marketing/sales manager (1)

Responsibilities:

Good knowledge of call center business and potential market
Work with call center and training department to customize solutions to clients
Conduct market survey/analysis

Requirements:

Bachelor's degree or above
Minimum five years sales/marketing experience
Good marketing sense and strong communication skills
Proficient in both written and spoken English

3. Call center managers (4)
Including
1 Korean division manager, fluent Korean required
1 Japanese division manager , fluent Japanese required
2 Chinese division managers

Responsibilities:

In charge of daily operation and management of a team of 30-60 telemarketing sales representatives(TSR)
Provide appropriate support to TSR to ensure stable daily sales
Work with HR and training department to hire and train TSR

Requirements:

Bachelor's degree or above
Minim five years experiences, sales or customer relations experience preferred
Strong management skills.
Proficient in written English

4. 呼叫中心话务推销员 (Telemarketing Sales Representatives)
中文话务员 (60名)
韩文话务员(30名)
日文话务员(30名)

工作职责:

话务员将通过中美通讯专线, 向远在美国的华裔,韩裔和日裔客户推销业务

要求:

口齿流利, 善于交流，声音动听悦耳
韩语或日语销售员需熟练掌握其中一种语言
基本英语会话水平
居住在上海

5. Training manager (1)

Responsibilities:

Work with call center VP to design training programs to call center staff at all levels
Deliver sales and product training to our TSR in-house
Follow up with the performance of TSR and cooperate with team managers to ensure quality service
Provide outsourcing training programs to particular clients according to our business strategy

Requirements:

Bachelor's degree or above
Minimum 3 years' training experience in multinational companies
Strong interpersonal and communication skills
Proficient in both written and oral English

IT Department:

IT Director (1)

Master's degree or higher in Computer Science or related subject;
Proficiency in English (written and spoken);
Strong people management skill;
Strong project management skill;
3+ years of management experience in multi-national corporations;
5+ years of project management experience in software development;
8+ years of programming experience
Fluency with c/c++ and Java.
Fluency with object-oriented design and development.
Familiarity with computer-telephony interface a plus.

Project Manager (2)

Bachelor's degree or higher in Computer Science or related subject;
Proficiency in English (written and spoken);
Strong project management skill;
5+ years of project management experience in software development
8+ years of programming experience
Fluency with c/c++ and Java.
Fluency with object-oriented design and development.
Familiarity with computer-telephony interface a plus.

Senior Software Engineer (4)

Bachelor's degree or higher in Computer Science or related subject;
Proficiency in English (written);
Strong software design and implementation skill;
5+ years of programming experience
Extensive programming experience with c/c++ and Java.
Familiarity with object-oriented design and development.
Familiarity with computer-telephony interface a plus.

Software Engineer (4)

Bachelor's degree or higher in Computer Science or related subject;
Proficiency in English (written);
Strong programming skill;
3+ years of programming experience
Fluency with c/c++ and Java.
Familiarity with computer-telephony interface a plus.