结构/框架/
白皮书
Architecture Framework Whitepaper

This whitepaper describes an architecture including components and the manner in which they relate in the CT server environment. The framework is used as the basis for the ECTF view of evolution of CT systems, to provide a framework for developing interoperability agreements for various components, and to describe the work programs of the various ECTF working groups.

Download Word 6.0 version of Architecture Framework - Rev 1.0 (1.2 MB)

 

This white paper describes a framework for managing CT service providers that conform with the S.100, S.200, and/or S.300 specifications. The paper addresses the particular concerns of CT systems with respect to system management and provides a roadmap for ECTF working groups in developing interoperability agreements to ensure they are complementary.

Download Word 6.0 version of ECTF M.001 - Rev 1.0 (116 K)

 

This implementation agreement provides an effective way to develop CT server administration applications in an open environment. The agreement defines a client-server model in which administration applications use a collection of services to manage a CT server. It provides these services using an operating system independent API that can be extended to support custom APIs. The M.100 API enables applications to be portable from one M.100-based server to another.

Download Acrobat version of ECTF M.100 - Rev 1.0 (660 K)

 

The M.500 MIB specification establishes comprehensive administrative capability and allows users to deploy a rich set of computer telephony services using off-the-shelf hardware and component software. M.500 contains object specifications for vendors of both CT client and server platforms as well as software and hardware resource vendors. Vendors support the portion of the MIB relevant to their offering, and the administrator is then able to view and manage the entire CT system as a whole.

Download Text version of ECTF M.500 - Rev. 1.0 (92 K)

The ECTF Application Interoperability Framework allows computer telephony applications to cooperate and interoperate. This document outlines the objectives and means to achieve low cost of CT application ownership and defines the architecture and the set of interfaces that achieve these goals.

Download Word 6.0 version of ECTF A.001 - Rev 1.0 (76 K)

 

This white paper describes a model for call control services for the CT environment. The model describes services and interfaces that fit within the CT Architecture Framework documented by the ECTF and which harmonize with CT media services as described by the ECTF S.100 agreement.

Download Word 6.0 version of ECTF C.001 - Rev 1.0 (320 K)

 

This Interoperability Agreement specifies certain packages of JTAPI 1.3 as the portable, object-oriented, call control API of choice that meets the ECTF's architectural and interoperability criteria. The ECTF is a JTAPI "partner" in the Sun Java TM development process, and ECTF member companies have been deeply involved with the creation of JTAPI 1.3.

Download Word 6.0 version of ECTF C.100 (44 K)

This interoperability agreement addresses the need for easily gathering, consolidating and reporting call center data. R.100 presents standardized techniques for gathering data in a consistent manner to allow interoperability between different systems within a call center. R.100 defines common terminology for elements within the call center environment, minimum data sets to be available, a common tracking method from call initiation to conclusion regardless of number of segments, a method to eliminate multiple counting, a method for clock synchronization, and data structures.

Download Acrobat version of ECTF R.100 (448 K)

S.100
媒体服务API
版本2
Media Services APIs
Revision 2

This implementation agreement provides an effective way to develop CT applications in an open environment. The agreement defines a client-server model in which applications use a collection of services to allocate, configure, and operate hardware resources. It abstracts implementation details of call processing hardware and switch fabrics to enable portable applications to be written. It provides these services using an operating system independent API that can be extended to support custom APIs. The S.100 interface allows applications to be portable from one S.100-based platform to another.

Acrobat versions of ECTF S.100 Revision 2.0 Volumes 1 through 6:

 

ZIP compressed file containing Acrobat versions:

Download ECTF S.100 Rev 2.0 (2.4 MB)

These are the errata submitted so far. We are working on them, and will have them in a database soon. Please submit more errata, as all feedback is carefully considered.

This implementation agreement is Revision 1 of the S.100 interface. It is made obsolete by Revision 2 but is provided here for reference.

Download Word 6.0 version of ECTF S.100 - Rev 1.0 (3.6 MB)

 

This addendum to the S.100 Revision 1.0 defines values for symbols and constants contained in the IA. It also defines the procedures and framework for adding new symbols and constants to S.100. It provides the basis for interworking with other S agreements. It has been incorporated into S.100 Revision 2 but is provided here for reference.

Download Word 6.0 version of ECTF S.100 Addendum (172 K)

 

This implementation agreement definesthe wireline specification of the messages (PDUs) between the application server and the resource server. The agreement enables the mixing of application servers and resource servers from different vendors.

Download Word 6.0 version of ECTF S.200 - Rev 1.0 (180 K)

 

This implementation agreement describes the ECTF S.410 Media Services API. S.410 is the Java TM language expression of an object oriented application programming interface for the ECTF Architecture. Java applications written to S.410 can interoperate with C applications written to S.100, and can share the same implementation servers. S.410 is incorporated into the Java Telephony API (JTAPI) version 1.3, as the package javax.telephony.media. A browsable HTML version of this specification can be downloaded from below.

Download Zipped .PDF version of ECTF S.410 - Rev 1.0 (850K)

Download Zipped HTML version of ECTF S.410 - Rev 1.0 (250K)

This implementation agreement provides information to implement a CT bus interface at the physical layer for PCI computer chassis card slots. The card level definition of the overall CT bus specification, will drive new applications and help open new markets by providing flexibility to equipment manufactures, value-added resellers, system integrators, and those building computer based telecommunications applications.

Download Word 6.0 version of ECTF H.100 - Rev 1.0 (816 K)

 

This implementation agreement provides information to implement a CT bus interface at the physical layer for compact PCI card slots.

Download Word 6.0 version of ECTF H.110 - Rev 1.0 (1.2 MB)