ctiforum.com:

Two mobile operators contend for releasing instant communication or impact at MSN and QQ 2006/09/30
Peking Datangzhonglian successfully tendered for the Mudanjian News Media group call center project 2006/09/30
CTI forum release the market analysis report of the Chinese sound card. 2006/09/30
2006 Hongshenshixin & Audiocodes the product circuit exhibition conference successfully closed 2006/09/30
The mainland of china and Hong Kong call center association signs a strategic cooperation 2006/09/30
Yixun expand Pacific Asia area the business successfully, the Genesys grants "the Market Development Award" to them. 2006/09/29
Tietong in Hunan starts the 95105105 hot-line for the railway ticket booking. 2006/09/30
China construction bank customer service center in Chengdu set up the customer service center quality check system with Youlin Communication 2006/09/30
The TRS signs a contract with China Telecom, valued at $114,000,000 2006/09/30
The domestic standard AVS will be used on the IPTV commercial system of the CNC 2006/09/30
The Avaya expand a medium-sized business enterprise IP correspondence market with Shenzhou digital together 2006/09/30
The Taide correspondence creates a long- distance bank expert manage finance system together with IBM 2006/09/30
The global famous the epiboly company, Sykes attended the 2006 Chinese call center summit forum 2006/09/30
China Unicom will release the mobile IM to match with China Mobile feixin 2006/09/30
Conveniences for citizen service telephone 96345 start from Novembers 1st in Hangzhou City 2006/09/30
The Polylink CEO Takes charge of the forum chairman of the 06 Asian CeBIT"VoIP technique and Asian market development condition. 2006/09/27
The Yibao Pacific Ocean gave training on the customer relationship management and customer service center operation management for the international tickets center of the Nanking aviation 2006/09/27
To choose the best call center in China (Pacific Asia) through public appraisal it has been announced that Yixun has been awarded "the best call center technique supplier in China" 2006/09/27
The electric utilities in Jilin province use a centralized way to supply power, and agriculture electricity 95598 to customer service systems. 2006/09/27
CANTV and Huawei has signed the NGN network transformation contract 2006/09/27
Related experts said that CNC may change IPTV standard into AVS 2006/09/26
The CVC 2006 autumn international VoIP demonstration meeting has closed successfully 2006/09/26
CNCCA help Dalian Software Park develop an industrial call center base 2006/09/26
VIEWGOOD has expanded the stream media system for Shandong Liaocheng Telecommunication 2006/09/26
My CRM signed contract with Xiandai Investigation Consultancy Company 2006/09/26
Faxes can be sent and received by telephones 2006/09/25
The result of China (Asia) Best Call Center 2006 has been announced 2006/09/25
MyCRM signing an agreement successfully with the leading institution in China test business 2006/09/25
Ministry Of Information Industry Of the P.R.C. decreeing 8 policies on recognizing, influencing SP in different degrees 2006/09/25
Panasonic cooperating with AsiaTelecom 2006/09/22
The customer service of Agricultural Bank of China winning the five-star certification from CCCS-OP 2006/09/22
Hangzhou Kerui choosing TurboCRM to strengthen project coordination management 2006/09/22
Cisco & Financial Exhibition pushing SONA structure and the application of the integrated telecom 2006/09/22
Centered on IP speech and call centers, Avaya helping the mobile medical care 2006/09/22
Naitong cooperate with Tietong to develop the telecommunication market 2006/09/21
Special Olympic hot-line 962007 has been started 2006/09/21
2006 Asian CeBITs opened yesterday 2006/09/21
SOS China duct into MyCRM completely 2006/09/21
Microsoft limited company (China) 2007 financial year conference has held in Peking 2006/09/21
“Directory Guide” from Jinan COM benefits the citizens 2006/09/20
Shanghai Telecom releasing the all-round IP card, which can be used by the mobile phones and the little smart 2006/09/20
Wuhan Telecom and the police cooperating to build the police service booth 2006/09/20
MyCRM helping Faren with the management reform 2006/09/20
Ipswitch cooperated with Stone to strengthen the expand in China market 2006/09/20
Powerise CRM signing with Transmit Property Consultants to order the tenement agent CRM application terrace 2006/09/18
The market shares of the main SP manufacturers in the second quarter 2006/09/18
Hangzhou Synway releasing the first kind of VoIP speech card formally 2006/09/18
CeBIT-Asia 2006 is to open 2006/09/18
POLYCOM giving wings to the video live broadcast of New China Life 2006/09/18
The alarm telephones 119 and 120 and so on will be unified to the reception terrace 110 2006/09/15
ITApps helping Inner Mongolia Mengniu Diary Products Co. build the customer service system 2006/09/15
Hangzhou Telecom releasing the self-help hot line 10001 2006/09/15
2006 Asia-Pacific IPTV seminar will be held in Shanghai between Sept 27 to 29 2006/09/15
Recently TurboCRM and Shenzhen Unique Consulting Co., Ltd. signed an agreement on the purchase and implementation of TurboCRM system 2006/09/14
Shenzhen Callray Communications Co., Ltd. completed the third period capacity-expanding of the customer service center in China Unicom, Qinghai Branch. 2006/09/14
China Mobile cooperating with Yaxin, reacting to the challenge from SOX404 actively 2006/09/14
Beijing Environment Protection Bureau realized the video directing dispatch to the emergency scene 2006/09/14
Shengzhen Kingta Technology releasing the first domestic voip mouse 2006/09/13
HUawei got the contract of capacity-expanding for Colombia Movil GSM 2006/09/13
Cisco appointed Mike Allen as the channel majordomo in Asia-Pacific areas 2006/09/13
The hot line giving directions help 160 was opened in Mudanjiang 2006/09/13
The first domestic fire fighting consulting hot line was opened in Shanghai 2006/09/13
Beijing mobile phone TV started to broadcast yesterday, the right of rebroadcasting the Olympics excluded for the momen 2006/09/12
Yongda call center gained a special honor 2006/09/12
ItApps cooperating with Aspect to enter eWFM market 2006/09/12
Sichuan video business is increasing rapidly 2006/09/12
Air China opening the global sales service hot line 2006/09/12
Invited by the international organization of VISA , Eshore undertaking the professional training for China Minsheng Banking Corp.,LTD. 2006/09/11
China Mobile attempting to run e business by way of 6688 2006/09/11
China will become the world largest broad band market exceeding America in 2007 2006/09/11
CNC mobile phone video business was put into commercial use, cooperating with Rayli Beauty 2006/09/11
TurboCRM cooperated with Shanghai Linghui Communication Technology Company to promote iinformatization 2006/09/11
Jiangsu Telecom choosing Huawei to realize the innovation of Best Tone 2006/09/08
Huawei 3Com building the IP backup net of the dispatch telephone in Guangzhou Power 2006/09/08
MetaCRM signed an agreement with Supcon, helping the number 1 in the automation business 2006/09/08
ITApps supplying professional training for the customer service center managers of China Bank 2006/09/08
Over 200 enterprises complaining about the illegal rules of SP, the hot line for complains opening 2006/09/08
95teleweb winning the honor certificate to the enterprise with loving care 2006/09/07
Quanzhou Tourist Board and Quanzhou Telecom cooperating to set up the tourist service call center, 114 2006/09/07
Wuxi CTS opened the national service hot line 40088-60077 2006/09/07
Fixed - line telephones used by card, ChinaUnionPay are trying to generalize a kind of intelligent telephone 2006/09/07
Eshore winning 2006 Asia Pacific Frost & Sullivan Award for Growth Strategy Leadership in the China Contact Center Applications Market 2006/09/07
Shanghai DS Communication Equipment Co.,Ltd getting two orders from Dandong and Huludao 2006/09/06
Building the enterprise customer service for Shanghai Guangdian 2006/09/06
The only company Huawei got the contract of the second phrase of IPTV project from Morocco Telecom 2006/09/06
Callray Communications Co., Ltd helping Lombarda China Fund Management Co.,Ltd to set up the telephone recording system 2006/09/06
IP integrated network leading the communication reform, the seventh network conference opened 2006/09/06
IResearch released its latest result of the research on IM market, QQ exceeding MSN 2006/09/05
Shanghai fire protection communication chain of command constructed by DS passed the check and accept test 2006/09/05
TraFax and Air China integrated a call center 2006/09/05
HJ Unkel (Shanghai) International Trading Co., Ltd signed an agreement with MyCRM 2006/09/05
Ministry of Information Industry will break through 13 projects, NGN included 2006/09/05
The speech technique product of the new generation ViviVoice1.0 from ANHUI USTC iFLYTEC bringing more entertainment 2006/09/04
G-force China was held in Beijing, making great progress in CRM business 2006/09/04
DEPPON Logistics Service choosing 95105 integrated service system to set up distributed call center terrace 2006/09/04
ANHUI USTC Iflytec won the first place in the International English Speech Synthesized Contest 2006/09/04
Alcatel Shanghai Bell Company LTD supplying NCN solutions to CNC 2006/09/04
Hangzhou Telecom released the self-help hot line 10001 formally 2006/09/01
The first national web gate terrace in business application went on line to operate formally 2006/09/01
The capacity of WAP web gates and caixin in China Mobile are expanded, Huawei acquired the most shares 2006/09/01
The call receiving complains from people will be standardized to 12345 in Shenzhen city 2006/09/01
HXD won the tender of the linkage system of the union of three kind of police in Liaoyang, Liaoning province 2006/09/01