Concerto再获客户联络中心行业年度最佳公司称号_

Concerto Software再次获得客户联络中心行业年度最佳公司称号

2004/02/02

　　作为全球公认的客户交互管理（CIM）解决方案提供商， Concerto Software, Inc (NASDAQ:CRTO) 在2004年1月再一次被Frost & Sullivan誉为客户联络中心行业"年度最佳公司"，成为该领域中唯一一家连续两年获得此殊誉的解决方案提供商。

　　Frost & Sullivan"年度最佳公司"奖每年颁发一次，该奖项只颁发给那些在所处行业里作出卓越贡献、脱颖而出的公司，且每个行业每年只能将该奖项颁发给一家公司。Frost & Sullivan授予Concerto Software这一殊荣的原因是：在2003年，Concerto Software除了在市场表现、技术创新、投资回报上取得傲人业绩外，更是通过与Melita International公司的合并，在呼叫中心外拨市场占据领导地位，同时该公司基于20多年客户联络中心领域开发经验开发的EnsemblePro客户联络中心平台，在去年以不可阻挡的发展趋势，迅速打入全球呼入呼叫中心市场，成为该行业中最具有发展潜力的公司。

　　Frost & Sullivan的行业分析专家Katrina Howell谈到，"Concerto Software在客户联络中心领域一个显著特点是，该公司善于利用其技术领先、机构重组灵活的优势，实现品牌再造，从而满足市场的不断变化。"

　　Concerto Software(科胜通软件公司)自2003年6月进入中国以来，短短几个月，就以惊人的速度实现了国内销售体系建设和业绩增长，截至到今年1月，Concerto Software(科胜通软件公司)已分别在上海、北京、广州、香港建立了分公司和办事处，与北京能通万维网络科技有限公司、上海开放科技发展有限公司、香港优势科技有限公司签订了覆盖华北、华东、华南地区的一级代理协议，目前Concerto Software(科胜通软件公司)在大中国区已经拥有22个客户，其在北京、上海、广州、深圳正在实施的项目座席总数已超过500席。

相关报道链接:

Frost & Sullivan Recognizes Concerto Software as Company of the Year in the Contact Center Industry for Second Consecutive Year

USA Today

http://stocks.usatoday.com/custom/usatoday-com/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D

Yahoo!Finance

http://biz.yahoo.com/bw/040115/155140_1.html

CBS MarketWatch

http://cbs.marketwatch.com/news/newsfinder/newsArticles.asp?guid={7B6945FA-D269-4C64-A190-9A09BD061BBA}&siteid=mktw&archive=thirdtrue

MSN Money

http://news.moneycentral.msn.com/ticker/article.asp?Feed=BW&Date=20040115&ID=3286150&Symbol=US:CRTO

Hoovers

http://www.hoovers.com//free/news/detail.xhtml?ArticleID=NR20040115290.2_ea7600206720459c

News Alert

http://www.newsalert.com/bin/story?StoryId=CqayEubKbmde1yJy5odq&Topic=Business_Wire&Type=&Heading=News%20from%20Business%20Wire&BC=Business%20Wire

The Street.com

http://tools.thestreet.com/tsc/quotes.html?pg=qcn&guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&sid=680&orig=1&timer=

Big Charts.com

http://bigcharts.marketwatch.com/news/articles.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&

Financials.com
http://www.financials.com/c/info/story.cfm?storynum=688704

Chicago Tribune

http://markets.chicagotribune.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=chicagotribune&

LA Times

http://markets.latimes.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=latimes&

Daily Press (Virginia)

http://markets.dailypress.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=dailypress&

News Day.com

http://markets.newsday.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=newsday&

Sun-Sentinel (Florida)

http://markets.sun-sentinel.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=sun-sentinel&

Contact Center World

http://www.contactcenterworld.com/html/ns/ns_%7BF26113FD-474D-4399-989B-CBAC19604DE2%7D.asp

CRM Today

http://www.crm2day.com/news/crm/EpZukuEAEVNEILNWqW.php

Call Centres.net

http://www.callcentres.net/CALLCENTRES/LIVE/me.get?site.sectionshow&CALL900

TMCNet.com

http://www.tmcnet.com/usubmit/2004/Jan/1022826.htm

IT People

http://www.expressitpeople.com/20030210/careers1.shtml

RealMarket

http://www.realmarket.com/news/concerto011604.html

Control Engineering

http://www.manufacturing.net/ctl/article/NR20040121290.2_f942001128639bf0?ticker=SI

Concerto's Issue

CC News

http://216.239.39.104/search?q=cache:mrDBmPqqFv4J:www.ccnews.com/enews/2004.01.20/story2.htm+Concerto+Frost+%26+Sullivan&hl=en&ie=UTF-8

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