2007 01 02 03 04 05 06 07 08 09 10 11 12   2006 01 02 03 04 05 06 07 08 09 10 11 12 2005 01 02 03 04 05 06 07 08 09 10 11 12 2004 01 02 03 04 05 06 07 08 09 10 11 12 2003 01 02 03 04 05 06 07 08 09 10 11 12

News Dialogic Celebrates Two and a Half Million Boards Sold Nansha World Trade Tower adopted Nortel’s IP phone to offer special communicating experience for its customers. The current and expected no. of inter-net instant voice communication users between 2004 -08 in China. Greentree Inn Chain hotel improves its service quality by its call center. Nokia’s plan of 2007: To explore the outlying market together with operators Huawei’s 2006 annual sales reached 65.6 billion RMB. CBCom became the agent of 1010 famous enterprise hotline business of China Unicom Chongqing Broadcasting Group will begin its new service of cell phone TV within this year. IDC: Mixed increasing and unified developing IP market The next generation’s network will affect trillions of markets and its core tech. problem has been solved. TurboCRM co-workes with Shanghai Brother Micrelectronics to jointly draw the blue print of informatization. Heilongjaing CNC’s BSS all come to work to give stronger support to explore new business. The Market Researching Report of Chinese Enterprise’s Voice Communication and Call Center will be released in April, 2007. Will the call center of China Mobile Located in Chengdou? “12316”hotline for farmers will come to work next month in Lanzhou, farmers will get supports from experts. EMBLAZE-VCON’s managing staff visited China and showed great interest & hope in Chinese Market. The total market of Chinese CRM product in the fourth season of 2006 reached 81Million RMB Shanghai Call Center of Donghai Bond Group Came to Work New generation BSS of Anhui Unicom came to work Japan’s Jiezuo will establish a call center in Chengdou CMB’s Credit Card depart.Will Set up Chengdou Customer Service Center HollyC6 call center solving scheme achieved the fame of 2006 Recommended Great Software Product China Telecom chose Alcatel Shanghai Bell to make the full network changeover in Shanghai. Shanghai’s IPTV users surpassed 100 thousand & supplier explored the potential market. Ai-Logix held its 2007 partner conference in Sanya, Hainan 12308 and information kiosks will jointly serve the audience during 2008 Olympics. UTSTARCOM obtained IPTV order in India, 4 million customers will be covered To bridge the language barrier, multi-lingual traveling consulting service became to work in Sanya AirChina launches its 4008 sub-customer service center in Chengdou. Huawei helps ChinaMobile to finish the cutover of voice end office based on IP Xinjiang Aisa Gas Group’s 96517 hotline solves the fuel-gas problems.