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PeopleSoft and ITApps team
to deliver PeopleSoft 8 CRM
2001/09/28
Hong Kong — September 27th, 2001 – PeopleSoft Inc. (Nasdaq: PSFT)
and ITApps Limited, one of the largest and most experienced Customer
Loyalty Solutions providers in Asia, today announced PeopleSoft has
formed a partnership alliance with ITApps to provide enterprise CRM
solutions to various major organizations in Hong Kong. ITApps’ CRM
delivery will include both the provision and implementation of PeopleSoft
8 CRM.
Since its launch in June 2001, PeopleSoft 8 CRM has gained rapid
market acceptance and has become the preferred next generation CRM
solution for organisations around the world.
“With the transition of all of their applications to a pure internet
architecture we have been impressed by PeopleSoft’s innovation and
technology leadership. We are excited to be working in partnership
with PeopleSoft here in Hong Kong,” said Jackal Ma, Executive Director
and Chief Technology Officer of ITApps Limited. “The signing of our
strategic alliance relationship translates to a competitive advantage
for our mutual customers. By introducing PeopleSoft 8 CRM to our portfolio
we will be able to enhance our CRM offering to our extensive customer
base in Asia.”
“In this challenging economic environment, leading companies across
Asia are recognising the need to invest in acquiring and retaining
their best customers,” said Henri Barenholz, PeopleSoft CRM Director
Asia. “But they are looking for solutions that are easy to deploy
and provide a fast return on investment. ITApps’ experience in designing
and implementing the eBusiness Solution Framework, together with PeopleSoft’s
pure internet architecture makes this possible.”
Commenting on the announcement Commenting on the announcement Rob
Wells, PeopleSoft’s General Manager North Asia said, “ITApps has demonstrated
itself as a leader in the field of enterprise customer loyalty solutions
in Asia, and we are delighted they have chosen PeopleSoft 8 CRM as
a preferred solution. We will continue to work to support them in
providing our pure internet solution to their customers, and look
forward to further cementing our relationship.”
PeopleSoft 8 CRM offers the most open platform in the industry for
seamless integration of enterprise data and business processes. It
connects marketing, sales, and customer service to supply chain, financials
and human capital management systems. Benefits of seamless integration
include not only the ability to fulfill customer requests, but to
anticipate and exceed customer expectations by proactively managing
all customer interactions.
Now available the PeopleSoft 8 CRM suite includes Sales, Marketing,
Field Service, HelpDesk, Interaction Management and Support applications.
About PeopleSoft
PeopleSoft (Nasdaq: PSFT) is the world's leading provider of collaborative
enterprise software. PeopleSoft pure internet software enables organisations
to reduce costs and increase productivity through collaboration with
their customers, suppliers, and employees. PeopleSoft's integrated,
best-of-breed applications include Customer Relationship Management,
Enterprise Service Automation, Supplier Management, Human Capital
Management, Financial Management, and Enterprise Performance Management.
More than 4,700 organisations in 107 countries run on PeopleSoft software.
For more information, visit us at www.peoplesoft.com.
PeopleSoft began operations in Asia Pacific in 1993 and now has
offices in Sydney, Melbourne, Canberra, Perth, Brisbane, Adelaide,
Auckland, Wellington, Singapore, Hong Kong, Malaysia and Taiwan. Its
customers include AAP, AMP, ANZ, Australian National University, Australian
Stock Exchange, Bangkok General Hospital, Coles Myer, Department of
Defence, Eastern Energy, Ford, Foxtel, Government of Singapore Investments
Corporation, HSBC Holdings, John Fairfax Holdings, Mass Transit Railway
Corporation (MTRC) Hong Kong, National Mutual Health Insurance, NZ
Police, NZ Post, UNITEC, Reserve Bank of Australia, Reding Paper Products,
Transfield Pty Ltd, University of NSW, Hewlett-Packard, Citibank,
AMD, DBS Bank, PSA Corporation, Singapore Ministry of Finance, Morrison
Express, Singtel, Starhub, Tenaga Nasional, Telekom Malaysia and Swire
Properties.
About ITApps Limited
Established in 1992, ITApps Limited is a full-service Customer
Loyalty Solutions provider that helps organizations to develop and
deploy one-stop, end-to-end mission-critical solutions to increase
the shares of their customers' business through more efficient and
personalized customer interactions. To date, ITApps Limited has completed
more than 1,000 call center, communication infrastructure and CRM
projects for over 300 corporate customers across Mainland China, Hong
Kong, Malaysia, Singapore and Thailand in various industries. For
more information, please visit ITApps website at http://www.itapps.com
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