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"EDIFY's 8.5 release provides users with the most extensive
set of speech and text-to-speech resources available as well as
very broad standards support," said Mark Plakias, Senior Analyst
at The Zelos Group. "By participating in our Speech Solution Challenge
at the SpeechTEK 2003 conference, leading speech vendors such as
EDIFY will be able to showcase the strength of their platform. I
think attendees are really looking forward to seeing leading platforms
like EDIFY shine in a live test case scenario." |
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"The Vision Award recognizes solutions that pragmatically push
the technology envelope," said Steve Weissman, President of Kinetic
Information. "RAC's use of natural language processing to enhance
its Web and email customer service systems clearly qualifies it
as Visionary, and we are pleased indeed to award it with Vision
honors." |
|
"Integration is a top priority for enterprise IT groups," noted
Mark Plakias, Senior Vice President of Zelos Group. "XML technologies
like Voice XML expedite this, but it takes products like C-Server
which can deliver integration at the business rules and application-level
to deliver truly integrated multi-channel solutions to companies
who want a consistent experience across phone, wireless, and Web." |
|
"EDIFY is playing a leading role in the customer service space
based on its deep understanding of the 客服中心 market," said Dick Bucci,
Industry Analyst at Frost & Sullivan. "EDIFY has set itself apart
by offering a highly reliable and scalable multi-channel solution
that is backed by the company's solid reputation and strong capabilities
to deploy the service on a truly global scale. We are pleased to
award EDIFY our highest honor in recognizing their exemplary contribution
and we expect such innovations to produce lasting, precedent-setting
trends in the industry." |
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"Speech-enabled voice self-service is generally easier for the
user and more human than touchtone," said Benjamin Farmer, Managing
Analyst at Datamonitor. This is important to an enterprise's customers.
More important to an enterprise's bottom line, however, is that
deploying speech-enabled applications often leads to shorter calls,
and can help automate functions that cannot be automated well with
touchtone, creating new savings as well as more satisfied customers."
|
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Intervoice receives commendation in the “Best Roaming Product
or Service” category at 3GSM World Congress 2007 Awards in Barcelona,
Spain.
Learn
More |
|
Intervoice Media Exchange is named Best Carrier Platform of
2006 by Speech Technology Magazine.
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More |
|
Intervoice Receives Customer Interaction Solutions Magazine’s
CRM Excellence Award for 2006. PersonalizeIT Singled Out for Helping
Clients Improve CRM
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More |
|
Intervoice Wins 2005 Communications Solutions magazine Product
of the Year Award for Media Exchange for Service Providers |
|
Frost & Sullivan Recognizes Intervoice with the Growth Strategy
Leadership Award in the Interactive Voice Response Market
|
|
Superior Court of California, Napa County receives Most Innovative
Speech Solutions Award based on EDIFY and ATI technology |
|
Intervoice positioned as a leader in the Gartner
Interactive Voice Response (IVR) and Enterprise Voice Portal Magic
Quadrant 2005.
|
|
CRM Excellence Award for Multi-Lingual Interactive Government
Speech Solution |
|
2005 Frost & Sullivan Excellence in Technology Award for demonstrating
the highest level of development for voice and speech product applications |
|
Voice Banking Packaged Application Receives Honors for Providing
Innovative Speech Solutions |
|
Customer Interaction Solutions names EDIFY Voice Interaction
Platform (EVIP) 9.0 as Product of the Year. |
|
EDIFY Receives Frost & Sullivan 2004 Speech Solution Product
Strategy Differentiation Strategy Award. |
