从2015年至今，这已是RingCentral连续第五年被评为全球统一通信即服务（UCaaS）行业的领导者。
Gartner UCaaS魔力象限
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O'Connell, Megan Fernandez, Rafael Benitez, Christopher Trueman, Sebastian Hernandez; 30 July 2019. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
“ RingCentral平台在语音、视频、团队消息和联络中心等功能上独特的无缝化体验，被越来越多的企业所认可。”RingCentral COO Dave Sipes说，“对于连续5年被评为Gartner全球统一通信即服务（UCaaS）魔力象限领导者，我们感到十分自豪。这很好地印证了我们在产品创新、全球服务和客户成功方面的领导地位。”
统一通信解决方案
RingCentral融合云PBX、团队消息、视频和网络会议，及云联络中心为一体的解决方案能很好地满足当今全球分布的移动办公需求。
在今年的Gartner报告中，重点列出了RingCentral的以下优势：
- 连续多年30%以上的收入增长率，解决方案可实际支持五千以上终端用户，以及逐年增强的全球技术支持能力。
- 客户对RingCentral表现出了强烈的兴趣，并认可其企业品牌。客户对RingCentral的移动端用户体验和分析持积极乐观的看法。
- RingCentral有很强大的联络中心功能。除了自己拥有商标产权的全渠道客户沟通平台Dimelo和CCaaS Connect First，还与合作伙伴NICE inContact有技术合作。
- RingCentral拥有强大的API生态系统，包括：
- RingCentral给其他云服务建立集成；
- 其他云服务给RingCentral建立集成；
- 客户可自己建立RingCentral集成。
