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【招聘消息】北京瑞捷讯诚邀您的加入-WFM售前和咨询顾问

2018-01-18 09:00:19   作者:   来源:CTI论坛   评论:0  点击:


  现因TELEOPTI 中国区业务扩张,需要招聘一名资深排班售前与实施咨询顾问。待遇从优,欢迎加入!就职地点:北京
  To support our business growth and our vision of unmatchedcustomer satisfaction we continue to strengthen our Professional Servicesorganization in Beijing, China.
Your mission
   As a WFM Presales & Consultant, you will, together with manycommitted and competent colleagues, implement our award-winning workforcemanagement (WFM) solution that includes tools that manage, involve and improveworkforce management in today’s contactcenter, or the complete enterpriseincluding backoffice, branches,and stores
  Tasks can be:
  •  Plan and design competitive solution basedon WFM product to customers
  •  Lead workshops and guide the customerthrough the implementation and system configuration
  • Train and support customers and partners
  • Revenue responsibility for the projectsand revenue contribution to the company
  •  Prepare and perform customerdemonstrations of Teleopti’s WFM solution
  • Analyze customer data and suggestimprovements through consultancy services operational assessments
  • Define, run, and lead projects togetherwith our customers and partners
  • Support Teleopti’s own as well as Teleoptipartners’ sales organization
Your skills
   Ideal candidate has technicaluniversity degree, an analytical and problem-solving attitude combined withexcellent communication skills in Chinese and English.
   You need to have experience from working with contact centers,workforce planning, or other business solution systems like WFO/HR/CRM as wellas several years of experience from project management.
   You are a person with drive and analytical skills who likes to bea part of a team. You take creative initiatives, have a passion for newchallenges and work systematically to achieve your goals.  You thrive in an entrepreneurial environmentwhere change is a natural element and the decision paths are short.
   The position locates in Beijing, but requires frequent traveling,primarily within China, but also to other parts of the world. Today Teleoptihas 18 offices in 14 countries around the globe.
How about the culture?
   At Teleopti we see no boundaries when it comes to diversity at ouroffices. Diversity enriches our organization and our customer relations. We arealso proud that the people who matter the most appreciate our closeness. Everyyear we are rated highly in the Great Place to Work rankings, nine out of tenof our customers recommend us, and since the start in 1992 we have grownorganically while making a net profit.
   We build our business with the support of helpful and dedicatedcolleagues and managers, in short, a workplace in which we see each other andour customers. We call this Teleoptimism, and it is embodied by ourvalues: Speed, Professionalism, Commitment and Closeness.
  Are you also someone who prefers to say yes rather than no? Thenyou might be a Teleoptimist. Apply for this position by clicking “Apply Now” atthe top of this page.
  If you would like to know more about the position, please contact Amanda,Teleopti China Administration & HR Manager, at Amanda.zhao@teleopti.com.
  For more information about the company, please visit www.teleopti.com/wfm
  关于Teleopti
  Teleopti是全球领先的劳动力管理(WFM)软件提供商,提供先进、本地化、易于使用的世界级WFM解决方案。作为业界最大、行业最佳供应商,Teleopti通过优化和自动化的预测和排班功能,专注于帮助呼叫中心、后台和零售店改善客户服务、员工满意度和盈利能力。
  Teleopti于1992年创建于瑞典,客户遍及85多个国家,在世界各地设有众多办事处—包括从北京一直到圣保罗—而且还有覆盖全球的合作伙伴网络。Teleopti已连续20余年实现净盈利,拥有很高的客户满意度,是可靠的合作伙伴。如需了解详情,请访问:www.teleopti.com

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